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GENERAL / CROSS-FUNCTIONAL TEMPLATE

Team Charter Template

Team alignment: purpose, ownership, people, working agreements, and success metrics.

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What's inside

Field

Details

Team

Lead

Created

Last Updated

Why We Exist

What does this team do and why does it matter? One paragraph that a new hire can read on day one and understand the team's purpose.

What We Own

In Scope

Out of Scope

What this team is responsible for

What belongs to another team (and which one)

Team

Person

Role

Focus Area

Name

Title

What they primarily work on

How We Work

Practice

How We Do It

Communication

Primary channel (Slack #team-name), response time expectations

Meetings

Which recurring meetings, when, who attends, what's async instead

Decisions

Who makes what decisions? When do we need consensus vs. one person decides?

Code / work review

How work gets reviewed and by whom

On-call / support

Rotation, expectations, escalation

Documentation

Where we document things, who's responsible for keeping it current

Working Agreements

The norms the team has agreed to. These should be specific enough to hold each other accountable.

  • Agreement — e.g., "We don't schedule meetings before 10am to protect focus time"

  • Agreement — e.g., "PRs are reviewed within 24 hours"

  • Agreement — e.g., "If you're blocked for more than an hour, ask for help"

Success Metrics

Metric

Target

How We Track

What we measure to know we're doing a good job

Stakeholders

Stakeholder

What They Need From Us

What We Need From Them

Team or person

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